Brand new as well as used, non-working computer towers and screens stack high in the already cramped cubicles in the Technology Support Services office in the LI building. Extension cords and mice and their cables hang out from boxes which, both empty and full, reach from the floor nearly to the ceiling. Empty water jugs add to chaotic workspace that accommodate 15 technicians who call the building their office. Clutter is just one of the numerous challenges plaguing TSS, the department which is responsible for everything from faculty computers and workstations to students’ access, plus Wi-Fi connectivity and Canvas accessibility — services which are pivotal to the operations of Fresno City College. At the moment, the office is without a director, and seemingly without a clear direction, according to claims by several employees of TSS. Filling the Musical Chairs What is known is that with the Feb. 28 departure of Nathan Zierfuss-Hubbard, most recent director of TSS, the … [Read more...] about Technology Support Services Department Seeks New Direction Following Departure of Director
Technology support services
Bad Wi-Fi? Technology Support Services Might Have Answers
Story By: Ramon Castanos, Reporter March 13, 2019 Filed under Community, News, Student Issues If you have trouble connecting with the Wi-Fi on the Fresno City College campus, you are not alone. According to Nathan Zierfuss-Hubbard, director of Technology Support Services (TSS), the campus Wi-Fi is slow because of old connectivity equipment and a large student population. The good news is that Zierfuss-Hubbard’s office is working hard to fix it. TSS will acquire new funding for new equipment for the Wi-Fi and will start the work to improve Wi-Fi connectivity on campus, starting in the fall 2019 semester. “The existing Wi-Fi has been here about seven years,” Zierfuss-Hubbard said. “The equipment has aged, so has infrastructure that supports it, and the internet connection is also older.” The cables that provide connectivity to the access point are also over a decade old, and some of the buildings are old which makes it hard for the Wi-Fi … [Read more...] about Bad Wi-Fi? Technology Support Services Might Have Answers
Technology Support Services Department ‘in Disarray’ Following Departure of Sixth Director in Three Years
Brand new as well as used, non-working computer towers and screens stack high in the already cramped cubicles in the Technology Support Services office in the LI building. Extension cords and mice and their cables hang out from boxes which, both empty and full, reach from the floor nearly to the ceiling. Empty water jugs add to chaotic workspace that accommodate 15 technicians who call the building their office. Clutter is just one of the numerous challenges plaguing TSS, the department which is responsible for everything from faculty computers and workstations to students’ access, plus Wi-Fi connectivity and Canvas accessibility — services which are pivotal to the operations of Fresno City College. At the moment, the office is without a director, and seemingly without a clear direction, according to claims by several employees of TSS. Filling the Musical Chairs What is known is that with the Feb. 28 departure of Nathan Zierfuss-Hubbard, most recent director of TSS, the … [Read more...] about Technology Support Services Department ‘in Disarray’ Following Departure of Sixth Director in Three Years
DOE Awards Contract for the Environmental Management Information Technology Support Services
Cincinnati -- The U.S. Department of Energy (DOE) today announced the award of a contract to Edgewater Federal Solutions, Inc. of Ijamsville, Maryland for Environmental Management Information Technology Support Services. This contract is a Time and Materials type contract. The contract contains a $3.5 million estimated value of services, and has a twelve month period of performance. The Department of Energy’s Office of Environmental Management (EM) mission is to complete the safe cleanup of the environmental legacy resulting from five decades of nuclear weapons development and government-sponsored nuclear energy research. The program is one of the largest and most diverse and technically complex environmental cleanup programs in the world and includes responsibility for the cleanup of numerous sites across the country. Integral to that responsibility is the need to safely disposition large volumes of nuclear waste; safeguard and prepare for disposition nuclear materials that … [Read more...] about DOE Awards Contract for the Environmental Management Information Technology Support Services
DOE Awards Contract for the Portsmouth/Paducah Project Office Technical Support Services Acquisition
Cincinnati -- The U.S. Department of Energy (DOE) today announced the award of a contract to Enterprise Technical Assistance Services, Inc. (E-TAS), of Oak Ridge, Tenn., for Portsmouth/Paducah Project Office (PPPO) Technical Support Services. The contract primarily includes a time and materials contract line item number (CLIN) with a firm-fixed-price CLIN for transition and an indefinite-delivery indefinite-quantity CLIN for firm-fixed price task orders. The total value of the contract is $136,629,181.00. The period of performance includes a Base Period of three years to include a 60-day transition, and Option Period 1 for two years, for a total period of performance of up to five years. Seven proposals were received in response to the solicitation. The incumbent PPPO support service contracts were awarded as three Small Business contracts in 2013, which are all due to expire on September 30, 2018 (including options that have been exercised). The current support service contracts at … [Read more...] about DOE Awards Contract for the Portsmouth/Paducah Project Office Technical Support Services Acquisition