Last Updated Jul 27, 2009 12:25 PM EDT online version of Office 2010 announced by Microsoft earlier this week won't be free to corporate users, and isn't a threat to the likes of Google, Adobe, or even Zoho, which sells online productivity software to small and medium-sized businesses. It's true that Microsoft will offer consumers a free "lightweight" version of Office 2010 through their Windows Live (formerly Hotmail) accounts. But that largess doesn't extend to business customers, who will either have to pay a subscription fee or purchase corporate access licenses (CALs) for Office in order to be given access to the online application suite. Microsoft already does this with email â€" the infamous Outlook Web Access (or OWA, pronounced ow!-wah! because of the painful user experience). But wait â€" there's more! A Microsoft spokesperson told me that customers will need to buy a SharePoint server, which ranges from $4,400 plus CALs or $41,000, all CALs included if … [Read more...] about The Hidden Cost of Microsoft’s ‘Free’ Online Office Suite
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(MoneyWatch) I've worked in enough offices to know that many business tools are often a hodgepodge of barely coherent, poorly documented code. The only way you know how to actually get anything done is through a combination of songs and stories handed down from employee to employee, and possibly a quick-start guide written by someone in IT over a lunch break. It doesn't have to be this way. Recently, I ran across a promising product that lets anyone add online help to any web page or online application. With minimal effort, you can make your company's tools friendly and usable. Corporate training and presentations How to set up your new hires for success Control meeting saturation by understanding hidden agendas Walkme lets you add step-by-step guidance to your websites and online apps. Specifically, you get to add "tip balloons" that provide the instructions and context that's missing from your apps. Users can see exactly what information they need to enter and what to do next at … [Read more...] about Create online employee tutorials for free
Consumers are showing a growing interest in using websites for certain legal services, but the experience has been bumpy. Complaints around such services have risen 91 over the past year, according to an analysis prepared for CBS MoneyWatch by SiteJabber.com, which lets consumers discuss and rate their online experiences. Among the legal issues people are routinely dealing with online: wills, patents, apartment leases and other basic documents. Popular sites for handling your legal affairs online include LegalZoom, Rocket Lawyer and Nolo. SiteJabber's review of more than 1,200 complaints reveals a number of things people should keep in mind as they consider going online for legal help. "Consumers should tread carefully when using online legal services," SiteJabber co-founder Jeremy Gin said. "They can be a great way to save money and educate yourself, but they can also cause great harm when they fail consumers or are used improperly." Here are problems SiteJabber users reported, … [Read more...] about Can you trust online legal services?
(MoneyWatch) The battle in consumer entertainment has to date mostly been waged by the usual suspects, including Apple (AAPL), Amazon (AMZN), Google (GOOG), Microsoft (MSFT), Pandora (P), Spotify and a handful of others. Now they will have to make room for a potentially serious new rival: Dropbox. The Internet cloud storage company, which has found a home on millions of computers and devices, has acquired music streaming service Audiogalaxy. It's a clever move that could quickly catapult Dropbox into a new business and create some significant competition for the existing players. Companies fight to control access to the online bazaarApple's TV dilemma: Media giants fear competitionAmazon, Netflix see path to growth: kids Some online music providers offer content via download, while others let users "stream" tunes online. The latter offers huge advantages in that vendors don't need multiple copies of material. For example, Google and Amazon both provide "locker" services that let … [Read more...] about Dropbox piles into crowded online music biz
SAN FRANCISCO -- Get ready to start watching live video of your friends and family doing something fun, boring or even dumb on Facebook. The world's largest social network is testing a new feature that will enable its 1.5 billion users to use their smartphones to shoot video so other people can see what they are doing as it happens. Facebook began testing the live video option Thursday among a sliver of its U.S. audience with iPhones. The Menlo Park, California, company didn't specify when everyone with a Facebook account and a smartphone will have an opportunity to broadcast live. The feature represents Facebook's latest challenge to online messaging service Twitter, which introduced a live video application called Periscope earlier this year. Another popular app called Meerkat also can be used to share live video in social circles. Facebook posted a video showing how the live video feature would work: This isn't the first time that Facebook Inc. has copied others' ideas in an attempt … [Read more...] about CBS News Logo New Facebook feature could let you share live video